LEGAL REFERENCE

How We Keep Your Account Secure

Your privacy is the foundation of how we operate. We collect only what's needed to verify your identity, process your deposits and withdrawals through JazzCash, Easypaisa, SadaPay and...

Encrypted Account AccessLocal Payment SecurityYour Data, Your Control

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What We Collect and Why

When you open an account with us, we ask for your name, mobile number, email and payment details so we can verify who you are and process your transactions through Pakistani payment rails. We store this information on secure servers to manage your account, process withdrawals, and prevent fraud. Your transaction history stays on your account dashboard so you can review deposits

and payouts whenever you log in. We don't sell your data. When local law or payment regulators ask us to share information, we comply only with that specific request. All data is held in accordance with Pakistan's data protection standards and international encryption practices.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PRIVACY QUESTIONS

Get Help With Privacy Concerns

PRIVACY FOUNDATIONS

What Backs Our Privacy Commitment

Encryption Standard

All account data and payment information flows through TLS 1.2+ encrypted channels. Your password is hashed and never stored in...

No Third-Party Sales

We don't broker your data to marketing firms or analytics vendors. Your email, phone and transaction history remain internal to...

Payment Network Compliance

JazzCash, Easypaisa, SadaPay and Raast each have their own security standards. We follow their requirements so your payment details never...

Withdrawal Verification

Before we send any withdrawal to your linked account, we verify your identity through a secondary check. This protects both...

Fraud Monitoring

We monitor account activity patterns to detect unusual transactions. If something looks off, we flag the account and contact you...

Data Retention Limits

Once your account closes, we retain your data only as long as Pakistan's tax and anti-money-laundering regulations require, then securely...

Privacy Standards Across Our Policies

Terms of Service

Details our user agreement, game rules and dispute resolution process. Privacy Policy covers data only; Terms cover behaviour and account conduct.

Cookie Notice

Explains how we use cookies to remember your login, track which games you play, and improve site speed. You can disable non-essential cookies in settings.

Payment Policy

Covers deposit and withdrawal procedures, including how we verify payment method ownership and process refunds through JazzCash, Easypaisa, SadaPay and Raast.

Dispute Resolution

If you believe your account data has been misused or a transaction was unauthorized, this policy outlines how we investigate and resolve claims.

Account Closure

Explains the process for permanently closing your account, what happens to your balance, and how long we keep your historical data after closure.

Mobile App Privacy

Our Android and iOS apps follow the same encryption and data practices as the web platform. App permissions are requested only for push notifications.

Third-Party Links

If our site links to a partner studio, payment provider or news outlet, their privacy policies apply to that link. We are not responsible for their practices.

Key Privacy Points You Should Know

Identity Verification

We ask for your name and ID number to comply with Pakistan's anti-money-laundering requirements. This one-time check unlocks full account access and protects you from fraud.

Two-Factor Authentication

You can enable two-factor login via SMS to add an extra security layer. We send a code to your verified mobile number each time you log in from a new device.

Transaction Transparency

Every deposit, withdrawal and game session appears on your account history with timestamps. You can download transaction reports for your own records anytime.

Password Security

We require at least 8 characters including uppercase, lowercase and numbers. Never share your password; we never ask for it via email or chat.

Device Management

View all devices currently logged into your account. Log out any device remotely if you lose your phone or suspect unauthorized access to your profile.

Data Export Request

You can request all personal data we hold in a portable format. We'll compile your information and send it within 30 days at no cost.

Frequently Asked About Privacy

Use the 'Forgot Password' link on the login page. We'll send a secure reset link to your registered email. Click it, create a new password, and log back in. The old password becomes inactive immediately.

Yes. Go to Account Settings and select 'Data Export'. We'll compile your profile information, transaction history and communication logs into a downloadable file within 48 hours.

After closure, we retain your data for seven years to satisfy Pakistan's tax audit requirements. After that period, all personal information is permanently deleted from our systems.

No. Once a withdrawal clears to your JazzCash, Easypaisa, SadaPay or Raast account, we don't store the full payment details. Only a masked reference remains in your transaction log.

Only if you opt in during signup. You can disable promotional emails anytime in Account Settings under 'Communication Preferences'. We'll never share your email with external marketers.

Contact our support team immediately via live chat or email. We'll log your report, review access logs for your account, and reset your security details if needed.

No. Our cookies work only on svip club to remember your login and game preferences. We don't place tracking pixels on external sites or share your browsing data.